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Order tracking

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from info@lueur-lights.com with your tracking number included in it.

Depending on the product ordered, the e-mail could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.

 

1. Visit the website: https://www.dpd.com/tracking
2. Enter your tracking code, provided in the shipping confirmation email
3. Click the “Track” button
4. Check the status

 

Things to keep in mind:

  • order numbers don’t instantly update with available delivery status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
  • depending on the destination, the order may take 1 to 10 business days to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country.
  • have any questions? Please view our FAQ here.

 

For any further assistance, don’t hesitate to e-mail us at info@lueur-beauty.com and we’ll be more than happy to assist you.

Happy shopping and keep spreading love!

- Lueur team